24/7/365 Helpdesk

Immediate assistance is available through our 24/7/365 Customer Experience Centre. Our highly trained team use specialised software to manage your calls, buildings, equipment and assets.

24/7/365 Helpdesk
The Helpdesk, within our Customer Experience Centre, is at the heart of the service we provide and is at the forefront of our communication with customers and suppliers alike. The skill and experience of our representatives is critical when communicating with your teams and suppliers, and we are very proud of the high levels of service our Customer Experience Representatives deliver. Our Helpdesk adds considerable value in service, but is also a component in cost reduction through the avoidance of duplicate calls and has the ability to bundle or batch works ensuring your budget is protected from wastage. Several clients use our Helpdesk service to support their operations; these include clients from retail, commercial properties, education establishments, health organisations and public sector buildings.

 

To find out more simply request a free business consultation

 

I would like you to contact me to arrange my free business consultation

Your privacy:
All information received by MML will be treated in the strictest confidence and will not be disclosed to any third-party, unless required by law.

 

A great customer experience to everyone, every time

 

What our customers say

  • “MML have been our managing agent partner since 2004 and have helped us unlock significant commercial value and operational improvements across our maintenance process. Relationships are key and we work closely with the team at MML to continuously improve what we do and how we do it as maintenance becomes a truly integrated part of the wider Property Process”

    Deborah Dawson – John Lewis Partnership

  • “MML are passionate about delivering a great maintenance service to their clients. They have a competent and broad level of experience within the company which enables invaluable insights into many different areas. I am a strong believer that people make a company and MML employ many of the right type of people”

    Rebecca Rhodes – Walgreens Boots Alliance

  • "Through the mobilisation phase in particular, MML have proved to have an efficient and knowledgeable team who in a short period of time have reviewed our current supply chain and, as a result, provided us with significant savings. It has been beneficial to our team to be able to draw on their substantial experience of both FM and Customer Service. I look forward to a long and fruitful partnership”

    Nitin Koria – Celesio UK